Archive | May, 2016
29
May

10 Tips for Delivering Great Customer Service

It almost goes without saying that good customer service is essential to sustaining any business. No matter how wonderful a job you do of attracting new customers, you won’t be profitable for long unless you have a solid customer retention strategy in place – and in action. It’s the actions that count – not what […]

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13
May

Attitudes Affect Everything We Do

Attitudes determine the way we treat people. They affect the way we perceive change. They influence our ability to set and reach goals. Attitudes affect our ability to realize and progress through Maslow’s levels of need satisfaction. Think about the following: Each of us as goal seekers want to achieve certain results from our lives. […]

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13
May

Become Fearless Doing the Doing

In the past I held positions of responsibility and always had others who did the doing things for me. I used to supervise personnel; I tended to be in charge of my own work unit, and my own time. I once attended a job interview where members of the interview panel asked how would I […]

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