Statistics show that, on average, U.S. companies lose half of their customers every five years. HALF! It’s true that acquiring new customers will help your business grow. However, your current customers are the lifeblood of your business and keeping them happy should be your highest priority. Here are six ways to make sure your customers keep coming back:

What does it take to be successful?

Ask around and you will find different answers to the formula of success. The truth is, success leaves clues and you can achieve the success in the area you desire by observing the common qualities and principles. They are simple and considered to be common sense but most people simply do not follow them.

The demand for leadership talent greatly exceeds supply. If economic growth continues at a modest 2% for the next 15 years, there would be a need for 1/3 more senior leaders than there are today. Who will replace your retiring executives, and how will you keep your company’s leadership pipeline full?

Does your company need a jumpstart? Is your revenue low, is morale declining, and are your leadership tactics no longer making an impact? This may be the perfect time to look into executive coaching. The question is, how do you choose an Executive Coach?

Organizations are complex entities. Effective leadership calls for developing a strategy (the action taken to secure a competitive advantage), structuring the organization to achieve that strategy, ensuring that internal processes are focused on customer needs, and focusing all of the people within the organization.