The Coach’s Playbook

INSIGHTS FOR LEADERS WHO WANT RESULTS

Practical coaching frameworks, leadership tools, and business-growth strategies to help you build high-performing teams, strengthen client retention, and scale your coaching impact.

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Explore leadership development, customer loyalty, coaching strategies, and business performance insights. Browse by category or search for a topic to deepen your coaching practice.

Customer Retention & Business Growth


Explore strategies that help businesses grow sustainably — from refining the client experience to improving retention, loyalty, and operational efficiency. These tools support coaches and leaders who want to guide clients toward faster, more predictable growth.

Leadership Mastery & Team Performance


Learn the coaching principles and leadership frameworks that build confident decision-makers, resilient teams, and results-driven cultures. Use these insights to elevate your coaching practice and strengthen team performance.

Real-World Management Skills


Build the practical management skills today’s leaders need to navigate change, motivate diverse teams, and create environments where people can thrive.

Personal Growth, Strategy, Leadership Dave Fladung Personal Growth, Strategy, Leadership Dave Fladung

Principles of Decision Making - 6 Things You Need to Know

When faced with a large or complex situation, there are two qualities that will lead to more effective decisions: logic and an open mind. When you approach a problem, strip your mind of preconceived opinions and prejudices. Logically assemble and learn the facts of the situation. By understanding the cause and effect relationship involved in a situation, you can formulate solutions that deal with the root of the problem. By keeping an open mind, you can creatively develop alternatives from which to choose when making your final decision.

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