People choose to buy from you, offer help, and grant rewards based on trust. In many ways, trust is your most valuable resource. Stephen Covey in his book The Speed of Trust tells us that, "when trust goes up, speed goes up and cost goes down." Here are a few of the ways to increase your success by building trust. While you may already do most of these things, missing even one of them can ruin it all.Read More
For years, I have tried to answer this one question: What do businesses that achieve sustained growth do differently from those that stagnate or fail?
As an executive coach, I speak to a variety of different types of business owners each year. I’ve learned that there are no silver bullets or 17-point checklists that will lead to guaranteed growth. There are, however, seven specific areas in which growth companies concentrate their efforts.Read More
We all have our own mentors – people who, in one way or another, have played a big role and influenced us in the way that we perceive things. All of us at one point in our lives have influenced those around us. If you want to be a better leader, you should be intentional about the way that you try to influence others.
The most important thing when influencing others is seek to truly want the best for those involved. Your success as a leader or part of a group, as well as in life in general, will depend on your ability to influence people and affect their lives in a positive way. To have a deeper understanding of how you can influence people in a positive or productive manner, think though these four points:Read More
What is it that separates a boss from a great leader? How do you better lead even when you aren't in charge? It is important that we not only be able to lead others, but be willing to lead ourselves. No one achieves success alone and no one becomes successful by just following the crowd. Sometimes we simply must strike a bold new path for ourselves.Read More
If you are like most people, you want to be great in your role. Everyone wants to progress forward in their career and get better along the way. The hard reality is, that the norm in business and in life is that if we aren’t intentional about trying to improve, we can stagnate and develop habits that make us ineffective. We want to lead, but we just end up managing. So what is the difference between a manager and a leader?Read More
Does your business need a jumpstart? Is revenue low, morale declining, or are your leadership tactics no longer making an impact? This may be the perfect time to look into leadership coaching.An executive coaching program should do more than just set you up with a speaker reading over a PowerPoint presentation. A really great executive coaching program will help your senior leaders to better foster relationships, build strategy, and improve revenue and communications – all done in an environment where you can be creative, and think outside the box.Read More
You probably know the myth of innovation as a sudden flash of insight that comes from nowhere. We read about that “aha” moment, or that light bulb turning on in the mind of some inventor or innovator, and this is true to an extent. Einstein really did get flashes of insight while shaving in the morning. However, he was, of course, working on the particular problems he had insight into, and he didn’t suddenly have ideas for new kitchen gadgets or movie plots.Read More
Statistics show that, on average, U.S. companies lose half of their customers every five years. HALF! It’s true that acquiring new customers will help your business grow. However, your current customers are the lifeblood of your business and keeping them happy should be your highest priority. Here are six ways to make sure your customers keep coming back:Read More
What does it take to be successful? Ask around and you will find different answers to the formula of success. The truth is, success leaves clues and you can achieve the success in the area you desire by observing the common qualities and principles. They are simple and considered to be common sense but most people simply do not follow them.Read More
Two important pre-reading notes: Before you choose to read or not read this article, let me make two things clear: Everyone has Customers – even if you work in an internal staff department in a large firm, you have Customers. They are the people you to whom you provide work. And second, don’t be put off by the term Customer. Maybe you call them Clients, Students, Patients, or (heaven forbid!) Users. If one of those words works better for you, read that word every time you read Customer. Now that I have eliminated your reasons for not reading, please continue …Read More